Systems Engineer

Spendgo, located in San Francisco, seeks a Systems Engineer to design and develop solutions to complex computer software applications problems, including building and extending device drivers that use protocols such as RS-232, WiFi, and I2C on the ARM 7 platform; work with hardware designers to review hardware specs and suggest changes; engage in board bring-up utilizing Android and Linux; and write scripts to automate commissioning, manufacturing, and testing processes. Position requires a master’s degree in computer engineering or a related field, with an educational or experience background to include (1) Android native development, (2) power management modules, (3) wireless technology at the application level, and (4) embedded devices that incorporate real-time operating systems. 

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Technical Support Specialist

San Francisco, CA

We are seeking a Technical Support Specialist to be responsible for providing technical software, hardware and network problem solving and assisting in all aspects of client tech support . The role focuses heavily on providing customer service by performing question/problem diagnosis and guiding clients through step-by step solutions. The role requires customer service, technical support, and account management.


  • Handle a high volume of client support requests 
  • Work with customers to understand their needs and expectations and direct them to the proper solution
  • Participate in job related training initiatives including mentoring and delivering trainings
  • Review support cases for technical and troubleshooting accuracy
  • Provide technical support via phone and email 
  • Logs and provides support to prioritized and assigned incident tickets 
  • Responds to and diagnoses incidents/problems through discussions with users
  • Supporting incident management process through which incidents and resolutions are controlled and resolved 
  • Contact customers in response to inquiries, complaints or issues and provide a status update and planned resolution
  • Other duties as needed


Education and/or Experience

  • BA/BS degree required
  • 2-3 years of technical support experience, including networking & troubleshooting
  • Has experience supporting accounting software
  • Experience in a POS technical support environment is a plus
  • Restaurant industry experience is a plus
  • Bilingual in Spanish a huge plus 
  • Must be proficient in MS Office 
  • Knowledge of Internet development technologies is a plus



  • Demonstrates attention to detail and organization skills
  • Demonstrates clear and professional written and oral communication skills
  • Identifies and resolves problems in a timely manner; develops alternative solutions
  • Is adaptable, professional, courteous, motivated with a strong work ethic
  • Interacts effectively with all levels of management and other employees
  • Thrives in a fast-paced environment and challenging workload
  • Is confident, assertive, flexible, team-oriented and professional
  • Effectively prioritizes and escalates customer issues as required
  • Maintains composure and customer focus while troubleshooting and solving technical issues
  • Has the aptitude for acquiring skills in technical repairs and an eagerness to learn
  • Masters product knowledge

Sr. Web Developer (Back-end)

San Francisco, CA

We’re looking for a highly motivated Sr. Web Developer who understands that great web-based applications aren’t just about the back-end or front-end, but is a team effort to create a seamlessly elegant product. Using our patented technology to collect real-time, itemized transaction data, we are disrupting the consumer-merchant-brand ecosystem like no one else has--every single day. This means that we are constantly facing new challenges finding better ways to build intelligent big data applications and manage an ever-expanding and interrelated dataset. Our development team is growing rapidly and we’re looking for a superstar to get in on the ground floor and help build awesome cloud products.

This position is contract-to-hire or full-time, pending experience level.

Core Responsibilities

  • Design and deliver key features of web products, driving rapid iterations while keeping an eye on scale (we handle massive and multiple streams of data at once)
  • Support back-end web development and interfacing with front-end developers
  • Update and design new database structures

Required Skills & Experience

  • Experience developing server-side frameworks using SOA and REST based APIs
  • Experience building web services using JSON, Java/J2EE, Scala, MySQL.
  • Experience working with Big Data and Amazon AWS.
  • Working knowledge of open-source technologies such as Apache and Tomcat
  • Good knowledge of database concepts and design
  • At least 5+ years experience building web applications, not just websites

Bonus Points

  • AngularJS, client-side MVC frameworks, and client-side Javascript testing frameworks
  • Knowledge of integration with social networking, i.e. Facebook, Twitter, etc.
  • You have production level experience with display-side language and libraries.
  • You have experience working in a continuous integration development environment using Agile Methodologies like Scrum


  • You will be given the freedom and ownership to turn your ideas into absolutely amazing Spendgo products
  • Awesome San Francisco office with tons of free parking and close to public transportation
  • Great compensation: we offer competitive salaries and significant equity
  • 100% employer paid Medical, Dental and Vision benefits for ALL employees
  • Access to an ever-changing variety of delicious candy and snacks
  • A fantastic working environment with a kickass team of Spendsetters

Enterprise Sales

San Francisco, CA

At Spendgo, we believe that a great customer retention program is easy to use, implements seamlessly and delivers a positive ROI to our merchant partners. We are seeking a motivated individual who undertands these values and is able to convey our message effectively to prospective clients. The ideal candidate is an evangelist of our product and understands the marketing needs of retailers and restaurants. 


• Work with C & VP level decision makers to create a marketing solution for their business
• Log every call, email, or visit using a CRM tool
• Communicate with account managers to effectively launch a program
• Customize collateral to fit your unique style and meet customer's needs


• Prior experience selling to Marketing and/or IT departments
• A network of retailers, restaurants, or convenience stores
• Excellent self management skills
• Passion for Spendgo


• San Francisco office with tons of free parking and close to public transportation
• Great Compensation: We offer competitive salaries, commissions and equity
• 100% employer paid Medical, Dental and Vision benefits for all employees
• You are selling the better solution